Real Estate CRM & ERP in Dubai

Real Estate CRM & ERP in Dubai on RealMake connects off-plan sales with escrow accounting, so a Dubai Hills or JVC booking carries its Oqood reference, payment plan, receipts and broker payable in one buyer file.

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How Real Estate CRM & ERP in Dubai follows the escrow rules

200+ Real Estate Teams

What you get

Escrow account chosen once per project, reused on demands
Oqood reference stored against each booking
Broker commission held until release conditions pass

How Real Estate CRM & ERP in Dubai follows the escrow rules

Dubai moves fast: a launch in Business Bay or Dubai South can sell hundreds of units in a few weeks through dozens of outside brokerages. Under Dubai Law No. 8 of 2007, off-plan payments go to the project escrow account, so every receipt must land against the right project, not just the right buyer. RealMake ties each booking to its project escrow account from the start, which means demands quote that account and receipts reconcile to it automatically. When a buyer in Jumeirah Village Circle asks for a statement, the sales manager pulls it from the same record that finance uses for the escrow reconciliation. Brokers see their commission status too, but it only becomes payable once your release conditions are met.

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What changes for a Dubai off-plan team

From launch day enquiries to escrow reconciliation

Launch-day intake

Leads from portals, roadshows and partner brokerages arrive tagged by source and project, ready to be reserved against live inventory.

Unit hold control

A unit on hold cannot be sold twice; the hold expires or converts to a booking once the reservation amount is received.

Oqood tracking

Sales admin can see which bookings still await Oqood registration and which already carry their reference number.

Escrow receipts

Each receipt is matched to the project escrow account, so the bank statement and the ledger agree line by line.

Demand letters

Construction-linked or date-based installments generate demands that name the escrow account and the amount due.

Brokerage payables

Agency invoices for commission post to payables only when the buyer has paid what your policy requires.

Trakheesi references

Advertising permit numbers sit on each project launch, so marketing and compliance check the same reference.

Cash outlook

Finance combines receipts due under signed plans with likely bookings in the pipeline to plan the next quarter.

Handover balance

Before keys are released, after-sales sees the final balance, service charges set up and any waiver approved.

Escrow and sales on the same screen

Many Dubai developers reconcile escrow from bank statements while sales tracks receipts in a separate tool. Differences surface weeks later. In RealMake a receipt entered by the collections team updates the buyer's balance, the escrow ledger and the broker's commission status together. The CFO can review escrow balances by project while the sales director checks how many signed buyers are behind on installments, using the same numbers.

One receipt updates buyer, escrow and broker
Escrow balances reviewed by project
Overdue buyers listed for the sales director
No mismatch between sales and bank records

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How a Dubai developer goes live

A launch-ready setup, built around your next project

Launch review

We study your next Dubai launch, its plan templates, broker agreements and escrow arrangements.

Project setup

Projects, buildings, unit types and escrow accounts are configured to match your Oqood and bank records.

Broker onboarding

Partner brokerages and their commission rules are loaded so payables follow your release policy.

Data move

Existing bookings, receipts and outstanding installments come across from spreadsheets or older systems.

Role training

Sales, collections and finance users train in English, on site in Dubai or in online sessions.

Launch support

Consultants join the launch window, then remote support continues through the first escrow reconciliation.

From booking to books in Dubai

The Dubai Land Department (DLD) and its regulator RERA govern property sales. Oqood registers off-plan sales, Ejari registers tenancy contracts and Trakheesi issues advertising permits, and RealMake holds each reference on the matching record. Off-plan payments go to project escrow accounts under Dubai Law No. 8 of 2007. VAT is 5% and RealMake applies whatever treatment your tax advisor sets per unit type. UAE e-invoicing starts on 1 January 2027 for businesses with revenue of AED 50 million or more, and on 1 July 2027 for the rest.

Escrow accounts mapped per project under Law No. 8

Oqood, Ejari and Trakheesi numbers on records

Unit-type VAT settings agreed with your advisor

E-invoicing data prepared for 2027 go-live

Sales speed with finance control in Dubai

RealMake lets Dubai sales teams move at launch speed while the finance team keeps escrow, receipts and broker payables accurate, because both teams work on one record rather than exchanging files.

✓ Unit holds that expire on their own

✓ Escrow-linked demand letters

✓ Broker statements with payable status

✓ Overdue installment lists by agent

✓ Pipeline included in cash planning

✓ Logged approvals for every discount

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Sales speed with finance control in Dubai

Built for GCC Business

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Frequently Asked Questions

How does RealMake match receipts to Dubai escrow accounts?

Each project is linked to its escrow account at setup. Receipts for that project post to it, and the reconciliation screen compares them with the bank statement line by line.

Can we track which bookings are waiting for Oqood?

Yes. A booking shows whether its Oqood reference is pending or recorded, and sales admin can list all pending ones for a project.

What if a broker brings a buyer who later cancels?

The commission stays pending until your conditions are met. If the booking is cancelled, the pending amount is reversed and the reason is logged.

Do sales and finance need separate logins?

Each user has one login with role-based access. Sales sees pipeline and buyer balances, finance sees ledgers and reconciliation, and managers can see both.

Can installments be linked to construction progress?

Yes. A plan can mix date-based and milestone-based installments, and demands for milestone items are raised once the milestone is marked complete.

Does Symake have a Dubai team?

Symake works from Bengaluru, India, and has no office in Dubai. Consultants fly in for launch workshops, training and go-live, with remote support after that.

How do you treat VAT on different unit types?

RealMake does not decide the treatment. Your tax advisor sets it for each unit type, and the system applies that setting on every invoice it raises.

Can we keep historical bookings from older projects?

Yes. We import past bookings and receipts so buyer histories stay complete, and we reconcile totals with your finance team before switching over.