Real Estate CRM & ERP in Abu Dhabi

Real Estate CRM & ERP in Abu Dhabi on RealMake links the sales desk and the accounts team, so a reservation on Yas or Saadiyat Island turns into a booking, a payment plan and posted receipts on a single record.

Where Real Estate CRM & ERP in Abu Dhabi removes rework
200+ Real Estate Teams

What you get

  • Price lists and payment plans held per island phase
  • Sales and credit control read one unit balance
  • Likely conversions feed the monthly cash plan

Where Real Estate CRM & ERP in Abu Dhabi removes rework

Abu Dhabi developers often sell several island phases at once, and each phase carries its own price list, payment plan and collection account. When sales works in one tool and finance in another, a unit reserved on Al Reem Island can still look open in the pipeline after accounts has banked the first cheque. RealMake keeps one buyer file, so the reservation, the signed agreement, every demand and every receipt hang off the same unit. A buyer on Al Raha Beach who calls about a balance hears the same figure from the sales executive and from the credit controller. Finance teams planning cash for Saadiyat or Yas phases can also see which reservations are likely to convert next month, not only what has been invoiced.

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The handoffs RealMake closes in Abu Dhabi

Each step passes data forward instead of into a spreadsheet

Lead becomes customer

Lead becomes customer

When a Bayut or Property Finder enquiry reserves a unit, the lead record becomes the customer file without being typed again.

Reservation becomes booking

Reservation becomes booking

A reservation fee holds the unit, and once the agreement is signed the same record carries the booking and its installment plan.

Plan raises demands

Plan raises demands

Each installment raises a demand letter and a tax invoice on its due date, using the VAT treatment your advisor sets for that unit type.

Receipts reach ledger

Receipts reach ledger

Transfers, card payments and post-dated cheques are receipted against the right installment and post to the general ledger at once.

Collection accounts

Collection accounts

Money received for each phase is tagged to its project collection or escrow account, so bank balances reconcile phase by phase.

Conditional commission

Conditional commission

Broker and agent commission turns into a payable only once the conditions you define, such as a cleared installment, are met.

Handover transfer

Handover transfer

At completion the unit, its documents and any amount still owed move to the after-sales team on the same buyer file.

Unit balance view

Unit balance view

Anyone with access sees paid, due and overdue amounts for a unit, whether they sit in sales, credit control or customer care.

Full audit trail

Full audit trail

Changes to price, plan or receipt are logged with user and time, so auditors can follow a unit from first call to handover.

Why Abu Dhabi finance teams stop re-keying
Why Abu Dhabi finance teams stop re-keying screenshot

Why Abu Dhabi finance teams stop re-keying

In many island projects the sales team exports a booking sheet every week and accounts types it into a separate package. Errors creep in on unit numbers, plan dates and discounts. With RealMake the booking is the source: approved discounts, plan dates and the agreed price flow into demands and invoices directly, and receipts update the sales view the moment they post. Month-end checks become a review, not a rebuild.

  • No weekly booking export to accounts
  • Approved discounts carried into invoices
  • Receipts update the sales screen on posting
  • Month-end review instead of a rebuild
See the booking flow →

Moving an Abu Dhabi developer onto RealMake

Six stages, from first workshop to the first month closed

Process mapping

Consultants fly in from Bengaluru to trace how a sale moves from your sales desk to your accounts team today.

Chart of accounts

Ledgers, projects, phases and collection accounts are set up to match how your auditors already read the books.

Data transfer

Open reservations, signed bookings, plan schedules and receipts move over from spreadsheets or your current systems.

Parallel check

For one cycle, demands and receipts are compared against your old records until both sides agree.

Team training

Sales, credit control and accounts staff learn their screens in English, in Abu Dhabi or online.

Go-live support

After the switch, remote support from India covers the first demand run and the first month-end close.

From booking to books in Abu Dhabi

Abu Dhabi property is overseen by the Abu Dhabi Real Estate Centre (ADREC), and leased units are registered through Tawtheeq, so RealMake keeps the relevant reference against the unit once an investor leases it out. Developer invoices carry UAE VAT at the rate your advisor confirms for each unit type, with 5% as the standard rate, and corporate tax is 9%. Under the UAE e-invoicing plan, businesses with revenue of AED 50 million or more go live on 1 January 2027; the rest appoint an accredited provider by 31 March 2027 and go live on 1 July 2027.

ADREC and Tawtheeq references kept on the unit
VAT treatment set per unit type with your advisor
Invoice data shaped for UAE e-invoicing in 2027
Corporate tax reporting from the same ledger

One record for the Abu Dhabi sales and finance teams

RealMake puts the pipeline and the general ledger in one system, so a phase launch on Yas Island is planned, sold, invoiced and collected without handing files between departments.

✓ Buyer file from enquiry to handover
✓ Installment plans tied to tax invoices
✓ Post-dated cheque register by due date
✓ Commission payables with release rules
✓ Cash forecast that includes the pipeline
✓ Audit trail on every price change
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One record for the Abu Dhabi sales and finance teams
Built for Real Estate

Bring sales and finance together in Abu Dhabi

Show us one island phase and we will map how its bookings would post on RealMake.

Frequently Asked Questions

Can RealMake handle several island phases with different payment plans?

Yes. Each phase on Al Reem, Saadiyat or Yas can have its own price list, plan templates and collection account, while reports roll up to the project and the company.

Our accounts team uses a separate package today. Do we have to replace it?

RealMake includes the general ledger, so most clients retire the separate package. If you need to keep it for a period, we agree a cut-over date and move opening balances across.

How does the system treat ADREC and Tawtheeq details?

RealMake records the references your team receives, such as a Tawtheeq contract number when an investor leases a handed-over unit. Registration itself still happens on the government platforms.

When does a broker commission become payable?

You set the rule per project, for example after a set number of installments clear. Until then the commission sits as pending and does not appear in payables.

Can sales staff see what a buyer still owes?

Yes, with the access you allow. A sales executive can see paid, due and overdue amounts on the unit without opening the ledger itself.

Are you ready for UAE e-invoicing in 2027?

Invoice data in RealMake follows the structure needed for the 2027 rollout, and we work with your chosen accredited service provider on the connection and testing.

Is Symake based in Abu Dhabi?

No. Symake's head office is in Mahadevapura, Bengaluru, India. Consultants fly in for workshops, training and go-live, and day-to-day support is remote during the UAE working week.

Can our old booking spreadsheets be imported?

Yes. We clean and load open bookings, plan schedules and receipts, then reconcile totals with your finance team before go-live so balances match.

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