CareMake | Hospital & Clinic Management

One Patient Record, Across Every Department

Hospitals lose time when patient information is spread across the front desk, the doctor, the lab, the pharmacy and the billing counter. CareMake connects them — so care teams see the full picture and patients don't repeat themselves at every counter.

✓Single patient record across departments

✓Appointments, admissions & beds in one view

✓Lab, radiology & pharmacy linked to the patient

✓Consolidated billing & insurance claims

✓Role-based access & audit trails

✓Live dashboards for management

Tour CareMake

CareMake — one patient record shared across every department

Connected Care

Core Capabilities

Everything a hospital or clinic runs on — working together on one shared patient record.

Patient Management

Appointments & Outpatient Care

Book appointments, manage queues, and record consultations, vitals and prescriptions.

Inpatient Management

Admissions, bed and ward allocation, nursing notes, doctor rounds and discharge.

Laboratory & Diagnostics

Lab and radiology orders, sample tracking, and results linked back to the patient.

Pharmacy & Inventory

Dispense against prescriptions with full drug and stock control and reorder alerts.

Billing & Insurance Admin

Consolidated billing across every department, with insurance and TPA claim handling.

Operational Reporting

Live dashboards on occupancy, revenue, and department performance for management.

Care Records

A complete, secure clinical history kept for every patient across visits and departments.

Doctor & Staff Management

Duty rosters, shift schedules, attendance and payroll for medical and support teams.

Built for busy, multi-department hospitals

Hospitals and clinics juggle outpatients, inpatients, diagnostics, pharmacy and billing at the same time — often across more than one branch. Patient details get re-entered at every counter, test results sit in one department while the doctor waits in another, and month-end becomes a scramble to reconcile what was billed against what was collected.

CareMake is built for that reality: one shared patient record, connected departments, insurance and TPA claims handled in the same flow, and live dashboards so leadership always knows where things stand — across every campus.

One shared patient record across every department

Outpatient, inpatient, diagnostics and pharmacy connected

Insurance and TPA claims handled in the billing flow

Multi-branch ready, with live management dashboards

Live Dashboards for Every Team

Real-time visibility for management, clinicians, diagnostics and accounts — no waiting for month-end reports.

Management Dashboard

See the whole hospital at a glance, across every department and campus.

Bed occupancy & admissions
Revenue by department
Patient footfall trends
Outstanding & collections
Multi-branch comparison
Live KPI alerts

Clinical Dashboard

Give doctors and nursing teams a clear view of their day and their patients.

Today's appointments & queue
Admitted patients & rounds
Pending orders & results
Consultation load by doctor
Follow-ups due
Bed & ward availability

Diagnostics & Pharmacy

Track lab throughput and pharmacy stock so nothing stalls patient care.

Test volumes & turnaround time
Pending samples & reports
Medicine dispensing
Stock levels & expiry
Reorder alerts
Radiology & imaging status

Revenue & Insurance

Keep billing clean and claims moving, with a live view of cash and dues.

Daily billing & collections
Department-wise revenue
Insurance & TPA claim status
Outstanding & refunds
Package & tariff usage
Discounts & concessions

Frequently Asked Questions

What is CareMake?

CareMake is a hospital and clinic management platform built on Odoo. It connects patient administration, care records, and healthcare operations — appointments, admissions, diagnostics, pharmacy, and billing — so every department works from the same patient information, from registration to discharge.

Who is CareMake built for?

CareMake is built for hospitals, clinics, multispeciality centres, and healthcare organisations of every size — from a single clinic to a multi-department hospital.

Does it cover both outpatient and inpatient care?

Yes. CareMake handles outpatient appointments, registration, consultations, and prescriptions, as well as inpatient admissions, bed and ward management, nursing notes, doctor rounds, operation theatre, and discharge summaries.

How does it handle diagnostics and pharmacy?

Lab tests and radiology are ordered against the patient record, with sample tracking and results linked back to the doctor. The pharmacy dispenses against prescriptions, with full drug and stock inventory and automatic reorder alerts.

Can it manage billing and insurance claims?

Yes. CareMake consolidates charges across consultation, diagnostics, pharmacy, and rooms into a single patient bill, supports packages and tariffs, and manages insurance and TPA claims with receipts and refunds — all backed by full accounting.

Does every department share the same patient record?

Yes. Registration, consultation, diagnostics, pharmacy, and billing all work on one patient record, so information is captured once and available to every authorised department — no repeated registration or disconnected notes.

Is patient data secure?

CareMake provides role-based access, permission profiles, and audit trails, so staff see only the information relevant to their role, and every action on a patient record is logged.

Is CareMake built on Odoo?

Yes. CareMake is built on Odoo and delivered by Symake, an Odoo Official Partner — with full double-entry accounting, live dashboards, and the flexibility to adapt fields, screens, and workflows to your hospital's specialities and processes.

CareMake — Connected Care, Centred on Patients