Property Management System in Lusail

Property Management System in Lusail for operators taking over new towers in Marina District, mid-rise blocks in Fox Hills and homes on Qetaifan Islands. RealMake tracks handover snags, equipment warranties, planned servicing and the first budgets for shared costs.

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Handover to daily running: Property Management System in Lusail

200+ Real Estate Teams

What you get

Handover checklists per unit and common area
Defects tied to the responsible contractor
Same records carried into daily running

Handover to daily running: Property Management System in Lusail

Lusail is a planned city north of Doha, and many of its buildings are still in their first years. Operators taking over towers in Marina District or blocks in Fox Hills face a long snag list, warranty terms from each installer and residents moving in at the same time. RealMake starts with a handover checklist per unit and per common area. Each defect is logged with a photo and the responsible contractor. Once handover settles, the same system runs daily repairs, planned servicing and shared cost billing for Al Erkyah, Lusail Boulevard and Energy City.

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Tools for Lusail's first-generation buildings

From the snag list to settled building operations

Snag tracking

Defects found at handover are logged by room with a photo, a trade and the contractor who must fix them.

Warranty register

Each lift, chiller, pump and panel keeps its warranty end date, so claims are raised before cover runs out.

Move-in planning

Residents book move-in slots, service lift time and loading bay use, so several moves do not clash.

Defects period

Open snags are tracked against the defects liability period, with reminders to the developer before it ends.

First budget

The first year's shared cost budget is built from contractor quotes and refined as actual costs come in.

Planned servicing

After handover, lifts, fire systems and chillers move onto a regular visit plan with supervisor sign-off.

Resident app

Residents raise faults, book amenities and receive building notices from their phone in one place.

Utility readings

Water and cooling meter readings are entered per unit, and recharges follow your agreed tariff.

Developer report

A weekly report shows open snags by contractor and age, ready for the handover meeting with the developer.

Clearing the snag list before the defects period ends

Most new Lusail buildings come with a defects liability period, and every open snag after it ends becomes the operator's cost. RealMake shows each defect with its age, its contractor and its status. Weekly reports go to the developer, and reminders start well before the period closes. Warranties on major equipment are tracked the same way, so a chiller fault in year one is claimed from the installer rather than paid from the building budget.

Snags listed by age and contractor
Weekly report for the developer meeting
Reminders before the defects period ends
Warranty claims raised on time

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Taking over a Lusail tower with RealMake

Steps that start before the first residents move in

Pre-handover

Consultants meet your team in Lusail before handover to agree checklists and the defect process.

Asset handover

Equipment lists, warranties and manuals from the developer are loaded against each building.

Snag sweep

Inspectors walk every unit and common area, logging defects on tablets in RealMake.

Budget draft

Shared cost lines are set from contractor quotes, with the split rule for each unit agreed.

Training

Your operations and accounts staff are trained in English, in Lusail and through online sessions.

Daily running

Jobs and planned visits switch to normal operations, backed by remote support during Qatar hours.

Buildings and communities in Lusail

Aqarat regulates Qatar's real estate sector, and Lusail is one of the designated areas where non-Qataris can own property. A one-stop service centre in Lusail serves non-Qatari buyers, and leases are registered with the Ministry of Municipality. Because many Lusail towers have owners of several nationalities, clear shared cost records matter from the first year. RealMake keeps each unit's owner, share and charges together. Qatar has no VAT yet. RealMake bills charges without VAT today, and the system can turn it on if Qatar introduces it.

Owner records for a designated ownership area

Shared cost shares set from the first year

Lease registration handled outside the system

VAT setting held off until Qatar introduces it

Why Lusail operators start on RealMake early

Starting before handover means the snag list, warranties and equipment data are clean from day one. RealMake then carries that history into daily running, so nothing is retyped when the building settles into normal life.

✓ Handover checklists on tablets

✓ Warranty end dates tracked

✓ Defects period reminders

✓ Move-in slot booking

✓ First-year budget drafts

✓ One history from day one

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Why Lusail operators start on RealMake early

200+ Projects Delivered

Take over your next Lusail building with a clear plan

Tell us when your next handover is due, and we will plan checklists and data loads around that date.

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Frequently Asked Questions

Can we start using RealMake before residents move in?

Yes, and it often helps. Snag checklists, warranties and equipment lists can be set up in the weeks before handover, so the building starts operations with clean records.

How do we track defects in Fox Hills blocks?

Inspectors log each defect with a room, photo and trade. The defect is assigned to the developer's contractor and stays open until your inspector confirms the fix.

Can warranty claims be raised from the system?

Each asset carries its warranty end date and installer. When a fault occurs during the warranty, the job is marked as a claim and the installer is notified with the details.

How are move-ins on Qetaifan Islands scheduled?

Residents choose a move-in slot from the times you open. Service lift and loading bay time are blocked for that slot, and the security team sees the schedule.

Are Lusail service charges billed with VAT yet?

No. Qatar has no VAT yet, so charges are billed without it. RealMake can switch VAT on for the right charges if Qatar introduces it.

How is the first year's shared cost budget set?

You start from contractor quotes and expected utility costs. As actual costs come in, RealMake shows the gap to the draft, so the second year's budget is based on real figures.

Can we handle Marina District towers and Energy City offices together?

Yes. Residential towers and office buildings can sit in the same company setup, each with its own assets, contractors and cost rules.

Do Symake consultants come to Lusail for handover work?

They work from Bengaluru, India. Symake has no office in Qatar. Consultants fly to Lusail for pre-handover workshops, training and go-live, and support is remote after that.