Property Management System in Riyadh

Property Management System in Riyadh from Symake: RealMake turns resident fault reports into dispatched work orders, keeps lift and chiller servicing on a calendar and splits association costs across every unit.

Get a Free Consultation →

Running a Property Management System in Riyadh's busiest districts

200+ Real Estate Teams

What you get

Chillers, lifts and fire pumps listed per tower
Every fault logged as a dated work order
Association spending shown building by building

Running a Property Management System in Riyadh's busiest districts

Facilities managers in Riyadh look after some of the Kingdom's largest towers, and the summer heat puts constant load on cooling equipment. A tower in Al Olaya may run several chillers, a bank of lifts and a fire pump room, while a villa community in Al Malqa or ROSHN Sedra adds pools, gates and street lighting to the list. RealMake records each asset against its building, schedules the planned service, and turns every reported fault into a work order with a named owner, a deadline and a cost. Supervisors see open jobs by building each morning, and the owners association sees what its money paid for. Symake delivers from Bengaluru, and its consultants fly to Riyadh for workshops and go-live.

Book a Free Demo

0 + Projects Delivered

0 % Client Satisfaction

0 + Years of Experience

0 + Industries Served

What the operations side covers in Riyadh

From the first fault report to the closing service charge bill

Fault reporting

Residents raise a request from the portal or by phone, add photos, and get a reference number they can follow to closure.

Job dispatch

Supervisors assign each job to an in-house technician or a contractor, with a target time set by how urgent the fault is.

Planned servicing

Lift, chiller, generator and fire system checks repeat on a calendar, so no monthly or quarterly service slips past its date.

Contractor agreements

Annual maintenance contracts are recorded with their scope, attendance frequency, renewal date and the buildings each one covers.

Asset register

Every pump, panel, chiller and lift car is listed with its location, serial number, warranty end and repair history.

Service charge budget

The yearly budget is built line by line, then shared across units by floor area or by the share in the association rules.

Mullak alignment

Association records and service charge figures are kept in the shape the association reports on REGA's Mullak platform.

Amenity calendar

Residents reserve the majlis hall, gym slots or the pool deck, and clashing requests are blocked before they are confirmed.

Meter recharges

Water and cooling meter readings are entered per unit and turned into recharge invoices at the rate the owner approves.

One morning list for every Riyadh building

Facility supervisors in the capital often start the day with a chat group, a paper logbook and a contractor's spreadsheet. RealMake replaces all three with one list. Overnight faults, planned services due today and jobs waiting for parts appear together, sorted by building and urgency. When a technician closes a job, the photo, the time spent and any spare parts used are attached, and the cost flows into that building's service charge account.

Overnight faults and planned jobs in one view
Photos and time spent attached at job close
Spare parts recorded against each job
Job costs posted to the right building

See the job list →

Six moves to go live across Riyadh

Six steps from the building survey to remote support

Building survey

We list your towers, compounds, equipment and contractors, and note how faults reach you today.

Asset loading

Equipment lists and service histories are cleaned and loaded against each building and floor.

Calendar setup

Planned service intervals for lifts, chillers and fire systems are set from your contracts.

Riyadh workshops

Consultants fly to Riyadh to train supervisors, technicians and the association accounts team.

Pilot tower

One tower runs on RealMake for a month so job times and costs can be checked against the old way.

Remote care

Support continues from Bengaluru during hours that overlap the Saudi working week.

Buildings and communities in Riyadh

Jointly owned buildings in Riyadh are run by owners associations that register with the Real Estate General Authority on the Mullak platform, which also covers their service charge obligations. RealMake keeps each association's registration details, its approved budget and every unit's share in one place, so filings and owner bills use the same numbers. Service charge invoices carry the Arabic fields ZATCA requires, and VAT is applied as your tax advisor sets it. Under FATOORA phase 2, wave 25 covers businesses with VAT-subject revenue above SAR 187,500 in any year from 2022 to 2025, and they must integrate by 1 February 2027.

Mullak registration details held per association

Unit shares drive both filings and owner bills

Service charge bills printed with ZATCA Arabic fields

FATOORA wave 25 integration due by 1 February 2027

Why Riyadh facilities teams work in RealMake

RealMake was designed around real estate, so towers, floors, units and shared areas are part of the data from the first day. Symake has delivered 200+ projects and brings that experience to the capital through on-site workshops and remote support from India.

✓ Work orders with photos and sign-off

✓ Planned service for lifts and chillers

✓ Contractor scope and renewal dates

✓ Budgets split by unit share

✓ Association records ready for Mullak

✓ Meter readings turned into recharges

Talk to Symake

Why Riyadh facilities teams work in RealMake

Built for Real Estate

Bring your Riyadh buildings onto one system

Share your tower and community list, and we will show RealMake running your planned servicing and owner charges.

Book a demo

Frequently Asked Questions

Can RealMake prepare owners association records for Mullak in Riyadh?

Yes. RealMake keeps the association's members, unit shares, approved budget and collected service charges in one record. Those are the figures the association reports through REGA's Mullak platform, so nobody rebuilds them in a separate sheet.

How does the system handle chiller servicing through the Riyadh summer?

Each chiller sits in the equipment register with its own service interval. You can shorten that interval for the hot months, and RealMake raises the planned jobs on time and alerts the supervisor when one runs overdue.

Will your consultants come to our Riyadh office?

Yes. Symake consultants fly in from Bengaluru for the setup workshops, staff training and go-live week. Daily support after that is remote, during hours that overlap the Saudi working week from Sunday to Thursday.

Can technicians close jobs from a phone?

Yes. Technicians open their assigned jobs on a phone, record time and parts, add before and after photos, and ask the resident or supervisor to sign on screen before the job is marked complete.

How are service charges shared across units?

You pick the basis, such as floor area or the share fixed in the association rules. RealMake applies it to each budget line, produces the unit invoices and shows every owner how their amount was reached.

Do service charge invoices meet ZATCA rules?

Service charge and recharge invoices carry the Arabic fields ZATCA requires and can be issued under FATOORA phase 2. The VAT treatment of each charge follows what your tax advisor decides rather than a default in the system.

Can residents book shared facilities?

Yes. Residents reserve a hall, a sports court or the pool through the portal. The calendar blocks double requests and can add a usage fee to the unit account where the community charges for it.

Which language are training and support in?

Training sessions, user guides and support are all in English. Invoices and receipts still show the Arabic fields that ZATCA requires, so your billing stays compliant.