Retail Software Development Company in India

Retail software development company for Indian businesses that have outgrown off-the-shelf tools: custom POS and billing, inventory and ERP, CRM and loyalty, and e-commerce and marketplace integration, on Odoo, Salesforce and modern web and mobile stacks.

Custom retail software for Indian businesses

Odoo + Salesforce Retail Implementation Experts

What we deliver

Custom POS, inventory, ERP and CRM development
E-commerce, marketplace and quick-commerce integration
GST, e-invoice, e-way bill and Tally integration

Custom retail software for Indian businesses

Kirana stores, supermarkets, apparel and footwear showrooms, jewellery chains, pharmacies and electronics stores make up most of Indian retail, alongside fast-growing D2C brands. Each of these businesses runs on processes no packaged product fits perfectly. Symake designs and builds retail software around those processes: the counter flow, the purchase and credit cycle, the channels Indian stores actually sell through, and GST invoicing, e-invoicing for businesses above the Rs 5 crore turnover threshold and e-way bills for goods movement above Rs 50,000 (state thresholds vary for intra-state moves). We deliver in phases, with a working system at each step, for businesses across Mumbai, Delhi-NCR and Bengaluru. Indian retail is a mix of single-store owners, regional chains and national brands, all selling through the counter, WhatsApp, marketplaces and quick-commerce apps at the same time.

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What Symake builds for Indian retail

From discovery to support, one accountable team.

Discovery & Process Mapping

We map your billing, stock, purchase, accounting and channel flows before any build.

Solution Design

Store, warehouse and head-office roles, data model, GST setup and integration plan agreed up front.

Configuration & Customisation

Odoo or Salesforce configured to your retail processes, with custom modules only where needed.

Data Migration

Items, barcodes, prices, stock, customers and ledgers migrated and reconciled from your current system.

Integrations

Payment gateways, Tally, marketplaces, quick-commerce apps, WhatsApp, e-invoice and e-way bill APIs.

Hardware Setup

Barcode scanners, printers, weighing scales, cash drawers and touch terminals tested at each store.

Training & Go-Live

Cashier, store manager and accounts training with a supported cut-over at every location.

Support & Enhancements

SLA-based support, GST rule updates and a roadmap of improvements after go-live.

Reporting & Dashboards

Owner and manager dashboards built for how your business actually runs.

Why Indian retailers work with Symake

Symake runs established Odoo and Salesforce practices with retail domain depth. We have seen how Indian stores actually bill, buy, stock and sell, and we design systems around that reality instead of forcing a generic template. Fixed scope, clear phases, no surprises.

Odoo and Salesforce expertise focused on retail
Fixed-scope phases with clear deliverables
GST, e-invoice, e-way bill and Tally integration experience
Training and support at every store

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How a retail project runs with Symake

Six phases from first call to steady-state support.

Discover

We map your stores, channels, processes and systems, and agree the scope and outcomes.

Design

Roles, data model, GST setup, integrations and reports are documented and signed off.

Build

Configuration and custom development in short sprints, with working demos at each step.

Migrate

Items, prices, stock, customers and ledgers are migrated and reconciled to the rupee.

Launch

Pilot store first, then a supported rollout across every location with on-site training.

Support

SLA-based support, GST rule updates and continuous improvements after go-live.

Built for retail across India

We understand Indian retail. Stores here sell through counter sales, WhatsApp orders, Amazon and Flipkart, Swiggy Instamart, Zepto and Blinkit, and your own website, and the year peaks around Diwali, Dussehra, Eid, Onam, Pongal, Durga Puja and the wedding seasons. We design around that. Multi-state GST, e-way bill and e-invoice handling out of the box, integrations with the channels Indian stores actually use, and compliance with GST invoicing, e-invoicing for businesses above the Rs 5 crore turnover threshold and e-way bills for goods movement above Rs 50,000 (state thresholds vary for intra-state moves) built into the workflow.

Multi-state GST, e-way bill and e-invoice handling out of the box

Integrations with counter sales, WhatsApp orders and Amazon or Flipkart

Hindi and regional languages and English receipts, labels and screens

Compliance with GST, e-invoicing and e-way bills

Retail technology built for how Indian stores trade

From a single-store POS to a multi-state ERP, Symake builds and implements retail systems for Indian businesses on Odoo and Salesforce.

✓ POS, billing and inventory systems

✓ Retail ERP and accounting

✓ Retail CRM and loyalty

✓ E-commerce, marketplace and quick-commerce integration

✓ GST, e-invoice, e-way bill and Tally integration

✓ Mobile apps and dashboards

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Retail technology built for how Indian stores trade

Odoo & Salesforce Expertise

Planning a retail technology project across India?

Share your brief or book a discovery call. We will map your process and give you a clear scope and estimate.

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Frequently Asked Questions

What does a retail software development company build?

POS and billing, inventory and purchase, retail ERP, CRM and loyalty, e-commerce storefronts, marketplace and quick-commerce integrations, mobile apps for staff and customers, and analytics dashboards, on Odoo, Salesforce and custom stacks.

What does a retail project cost?

It depends on stores, channels and integrations. After a short discovery we give a fixed-scope estimate by phase, so you know the cost before you commit.

How long does it take?

A single-store POS or CRM can go live within a few weeks; a multi-store ERP is typically phased over a few months, pilot first.

Do you handle data migration and training?

Yes. Items, barcodes, prices, stock, customers and ledgers are migrated and reconciled, and cashiers, managers and accounts staff are trained at each store.

What happens after go-live?

SLA-based support, GST rule updates and a roadmap of enhancements, with a named account manager.

Do you work with retailers across India?

Yes. We work with single stores, chains and brands across India and across India. Kirana stores, supermarkets, apparel and footwear showrooms, jewellery chains, pharmacies and electronics stores make up most of Indian retail, alongside fast-growing D2C brands.

Can you handle GST compliance for Indian retail?

Yes. Every system we implement or build covers GST invoicing, e-invoicing for businesses above the Rs 5 crore turnover threshold and e-way bills for goods movement above Rs 50,000 (state thresholds vary for intra-state moves), integrated into billing and stock movement rather than added afterwards.

How do we start a project across India?

Share a short brief or book a discovery call. We map your stores, channels and systems, propose scope and phases, and give you a clear estimate before any commitment.