Real Estate CRM in Riyadh

Real Estate CRM in Riyadh for developers and brokerages that launch off-plan towers and villa communities. RealMake captures every enquiry, assigns it to an agent, books the site visit and holds the unit until the reservation is paid.

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Selling new phases with a Real Estate CRM in Riyadh

200+ Real Estate Teams

What you get

Leads tagged by project, phase and source
Live unit status before an agent quotes a price
Reservation holds with an expiry time and an owner

Selling new phases with a Real Estate CRM in Riyadh

Riyadh moves fast when a master developer opens a new phase. Enquiries can arrive from Aqar, Property Finder, Instagram and WhatsApp within the same hour, and a sales team in Al Olaya may be handling buyers for projects in Al Malqa and Al Narjis at once. RealMake keeps each enquiry tied to its project and source, so nobody calls the same buyer twice and nobody forgets the one who asked about a corner villa. Agents check live unit availability before they promise anything. Managers in King Abdullah Financial District can see, phase by phase, which campaigns turned into paid reservations.

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What the Riyadh sales floor gets

Nine parts of RealMake that sales managers open every day

Portal lead capture

Enquiries from Aqar, Property Finder and your website land in RealMake with the project and listing already attached.

WhatsApp conversations

Chats from your WhatsApp Business number are logged on the buyer record, so the next agent sees the full history.

Round-robin assignment

New leads go to the next available agent by project or language, and an unanswered lead moves on after a set time.

Follow-up reminders

Every call ends with a next step and a date. Overdue follow-ups appear on the agent's list and on the manager's screen.

Site visit calendar

Book show-unit and site visits, send directions to the buyer, and record the outcome as soon as the visit ends.

Unit availability board

Towers, floors and villa plots show as available, held, reserved or sold, updated the moment a booking is confirmed.

Reservations and bookings

Capture buyer details, the chosen payment plan and the booking amount, then pass a clean file to post-sales.

Broker commissions

Track external brokers and in-house agents, the deal each one closed, the commission due and the date it was paid.

Source-wise reports

Compare leads, visits and bookings by portal, campaign and agent, so the next launch budget follows real results.

Launch-day enquiries without spreadsheet chaos

When a new phase opens, the phones, the portals and WhatsApp all light up together. RealMake puts every enquiry into one queue, merges duplicates by phone number, and gives each buyer to an agent who knows that project. Unit holds stop two agents from selling the same apartment. By evening, the sales director can see how many enquiries became visits and how many visits became paid reservations.

Duplicate check on phone number and email
One queue for portal, web, social and WhatsApp
Unit holds that release on their own
Evening launch summary by lead source

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From first enquiry to signed booking

How a Riyadh lead moves through RealMake, step by step

Capture

The enquiry arrives from a portal, form, ad or WhatsApp and is tagged with its source and project.

Assign

RealMake routes it to the right agent and starts the response clock for that lead.

Qualify

The agent records budget, unit type, timeline and financing, then sets the next follow-up date.

Visit

A site or show-unit visit goes on the shared calendar, and the outcome is logged after it.

Reserve

The chosen unit is held, the booking amount is recorded and the payment plan is attached.

Hand over

The booking file passes to post-sales with its documents, so collections start without retyping.

Built for real estate in Riyadh

Brokerages and their agents in Riyadh need a valid FAL licence from the Real Estate General Authority (REGA) to market property, and RealMake keeps each licence number and expiry date on the agent or broker profile. Developers selling off-plan record the Wafi approval for each project, so the team only markets phases that are cleared. Booking receipts and commission invoices carry the Arabic fields ZATCA requires, with VAT at 15%. Businesses in FATOORA wave 25 must integrate by 1 February 2027, and RealMake billing is prepared for phase 2.

FAL licence numbers stored per agent and broker

Wafi approval reference held per off-plan project

Receipts carry the Arabic fields ZATCA requires

Friday-Saturday weekend respected in reminders

Why Riyadh sales teams choose RealMake

Symake builds and rolls out RealMake from Bengaluru. Consultants fly to Riyadh for the setup workshops, agent training and go-live week, and daily support runs remotely in hours that overlap the Saudi working day. Every session and support ticket is handled in English.

✓ 200+ projects delivered by Symake

✓ Consultants in Riyadh for go-live

✓ Remote support in overlapping hours

✓ Configured around your projects and phases

✓ Pre-sales and post-sales dashboards

✓ Broker payouts in the same system

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Built for Real Estate

Put every Riyadh enquiry in one place

Show us how leads reach your team today, and we will map that flow into RealMake in one working session.

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Frequently Asked Questions

Can RealMake pull leads from Aqar and Property Finder for Riyadh projects?

Yes. Portal enquiries are captured with the listing and project attached, through the portal's lead feed or its notification email, depending on what each account offers. The agent sees the source on the buyer record.

How does the property CRM track FAL licences for our Riyadh agents?

Each agent and external broker profile holds the FAL licence number and its expiry date. RealMake can warn managers before a licence lapses, so campaigns go only to agents who may legally market property.

Does RealMake suit off-plan launches approved under Wafi?

Yes. You record the Wafi approval reference against the project, then manage phases, unit holds and reservations inside it. The payment plan is attached at booking, so sales and collections see the same schedule.

Will Symake's consultants come to Riyadh?

Yes. Symake works from Bengaluru and has no office in Saudi Arabia, but its consultants fly to Riyadh for workshops, agent training and go-live. Day-to-day support is remote, in hours that overlap your working day.

Can two agents reserve the same apartment by mistake?

No. Once a unit is on hold it shows as held to everyone, with the agent's name and the expiry time. If the reservation is not paid before the hold ends, the unit returns to available on its own.

How are commissions for brokers and agents worked out?

You set commission rules per project, per agent type or per broker agreement. When a booking is confirmed, RealMake calculates the amount due, and finance marks it paid once the transfer is made.

Which dashboards will our sales director use?

Marketing, pre-sales, sales and post-sales dashboards show leads by source, response times, visits, bookings and agent performance. Each figure opens into the list of buyers behind it.

What language are the screens and training in?

RealMake screens, training sessions and support are in English. Where Saudi law requires Arabic, such as on tax invoices and receipts, the documents carry the Arabic fields ZATCA asks for.