Odoo Development Company in Vellore

Odoo development company in Vellore that plans for the second year as carefully as the first release. Symake's developers stay with your custom modules after go-live, fixing issues, adjusting to new needs and moving the code to each new Odoo version.

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After go-live with an Odoo development company in Vellore

200+ Projects Delivered

What you get

Named support owner for each custom module
Every fix built and reviewed like new work
Yearly upgrade readiness review of the code

After go-live with an Odoo development company in Vellore

Owners in Katpadi and Ranipet tell us the same story: the first release went well, then the developer disappeared and small faults piled up. Our developers plan for that period from the start. Each custom module gets a named support owner, a list of what can go wrong and a schedule for checking it against new Odoo releases. When supervisors in Gudiyatham report an issue, it is logged, reproduced on staging and fixed on a branch with the same review as the original build. Once a year, the technical lead reads the code again to judge how ready it is for the next upgrade.

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What support after release includes

The ongoing work that keeps Vellore modules useful

Issue logging

Every reported problem gets a reference, a priority and an owner, so nothing is lost between phone calls.

Bug fixes

Faults are reproduced on staging, fixed on a branch, reviewed by the lead and released with a short note.

Small changes

New fields, filters or report columns are handled from a monthly pool of developer hours you agree upfront.

Version upgrades

Custom modules are moved to new Odoo versions, such as 17 to 18, with tests run at each step of the move.

Security patches

Odoo's own updates go to staging first, then to live, once custom modules are confirmed to be working.

Speed checks

Slow screens and reports are reviewed as data grows, and indexes or code are adjusted when needed.

Monthly summary

A short report lists issues closed, changes made and anything that needs a decision from you.

Supervisor help

Your supervisors can call with questions about any custom screen, and the answers come in Tamil.

Yearly code read

Once a year the technical lead reads the custom code again, listing risks before the next upgrade.

Why Vellore owners ask about year two first

Building a module takes weeks. Living with it takes years. Symake's development firm prices support after release up front, so you know what fixes, small changes and upgrades will cost before you commit. Our upgrade record runs across several Odoo versions, and the habits behind it, such as inheritance and tests, start on the first day of the build.

Support terms written into the first proposal
Monthly developer hours for small changes
Upgrade path planned for each new version
Same review standard for fixes and builds

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How an issue is handled after release

The route from a supervisor's call to a reviewed fix

Report

A user calls or writes to the support owner, who logs the issue with a reference number.

Reproduce

A developer recreates the problem on staging, so the cause is clear before any fix begins.

Fix

The fix is written on its own branch, with a test that would have caught the fault earlier.

Review

The technical lead reads the fix and the test before anything is merged into the main code.

Release

The change goes live at an agreed hour, and the user who reported it confirms the result.

Record

The issue, cause and fix are added to the module's history for anyone who looks later.

Odoo developers working with Vellore firms

Vellore businesses often work closely with Chennai, Ambur and Tirupati, and owners prefer systems their supervisors can run without calling for help. Our developers support Odoo code for healthcare, hotels, manufacturing, FMCG, education, retail, real estate, and distribution and logistics clients after it goes live. Fixes and upgrades are tested against Tamil Nadu GST, e-way bills above Rs 1 lakh within the state and Rs 50,000 across states, and e-invoicing above Rs 5 crore. Support calls and training are in Tamil.

Support calls answered in Tamil by name

Fixes checked against Tamil Nadu GST

Links with Chennai and Ambur offices handled

Upgrade plans shared with owners each year

Developers who stay after the release

Symake's developers do not move on once a module is live. The support owner, the original developer and the technical lead remain attached to your Vellore account, so the people fixing a fault understand why the code was written that way.

✓ Named support owner per module

✓ Monthly pool of developer hours

✓ Fixes reviewed like new code

✓ Upgrades across Odoo versions

✓ Yearly code readiness review

✓ Plain summary each month

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200+ Projects Delivered

Plan support for your Vellore Odoo modules

Tell us what custom code you run today. We will suggest a support plan and the upgrade steps ahead.

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Frequently Asked Questions

Can you take over support for custom code another firm built in Vellore?

Yes. We begin with a review of the existing modules and a written note on their condition. After that, support runs the same way as for code we built, with a support owner and logged issues.

Will your support team speak Tamil with our Vellore supervisors?

Yes. Support calls and short training sessions for supervisors are in Tamil. Written notes are in English unless you ask for a Tamil summary.

Our Ranipet and Katpadi offices report issues differently; can that be unified?

We set up one support channel with a reference for each issue, whichever office reports it. Owners then see a monthly summary across all locations.

How often does custom Odoo code need upgrading?

Odoo releases a major version each year. You need not upgrade every year, but staying more than two versions behind makes the eventual move harder. We plan upgrades with you based on need and support dates.

What does a monthly pool of developer hours cover?

Small changes and fixes outside the warranty period, such as new report columns, filters or field changes. Unused hours and any carry-forward terms are agreed in writing at the start.

Is there a warranty on newly built modules?

Yes. Faults in delivered code found within the agreed warranty period are fixed at no extra cost. The period and what it covers are stated in the proposal.

How do you upgrade custom modules to a new Odoo version?

We install the modules on a staging copy running the new version, fix what breaks, run the tests and have your users check key screens. Only then is the live database upgraded, at a time you choose.

Do you apply Odoo's security updates as part of support?

On your own server, yes: we apply updates on staging first and confirm custom modules still work. On Odoo.sh and Odoo Online, Odoo applies its updates, and we check our modules afterwards.