CRM & Property Management in Saudi Arabia

CRM & Property Management in Saudi Arabia with RealMake lets groups with buildings in Riyadh, Jeddah, the Eastern Province and beyond manage tenants, Ejar leases, rent, repairs and owner statements in one place.

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CRM & Property Management in Saudi Arabia for multi-region groups

200+ Real Estate Teams

What you get

Riyadh, Jeddah and Eastern Province branches
One SAR ledger with regional reporting
Seasonal units in Makkah and Madinah included

CRM & Property Management in Saudi Arabia for multi-region groups

Saudi property groups often hold assets far apart. Office floors in Riyadh, apartment blocks in Jeddah, compounds in Dammam and Al Khobar, and seasonal units in Makkah or Madinah each bring their own tenants and contractors. New work around the NEOM region adds yet another location. Regional teams need to act quickly, while group finance needs one view of rent, arrears and owner payouts. RealMake sets each region as a branch under one SAR ledger. Regional managers handle leases, cheques and repairs for their area, and leaders see the whole Kingdom on one dashboard.

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Kingdom-wide leasing tools in RealMake

Regional teams and group finance working from one record

Regional branches

Each region runs its own buildings, staff and reports, all rolled up to a single group view.

Ejar tracking

Every lease holds its Ejar reference and dates, and missing references are flagged by region.

Corporate tenants

Companies leasing in several cities get one account with contracts and invoices per region.

Cheque control

Post-dated cheques are tracked by region, due date and bank, with returns flagged at once.

Service requests

Faults are logged locally, assigned to regional vendors and closed with the cost and photos attached.

Owner statements

Owners with units in more than one region receive a single statement covering every unit they hold.

Expiry calendar

Upcoming lease expiries are listed by region so local teams can prepare renewal offers early.

Approval rules

Rent changes and large repair bills can be set to require approval from group management before they proceed.

Group dashboards

Occupancy, arrears and open jobs across the Kingdom are shown on one screen for group leaders.

Regional speed with group control

A tenant in Al Khobar with a broken AC should not wait for Riyadh to reply. In RealMake, the Eastern Province team logs and assigns the job themselves. Meanwhile, the entries they post flow into the group ledger, so finance sees costs as they arise. Rent changes or large repair bills can be routed for approval, and every action is recorded with who did it and when.

Local teams act on their own region
Entries flow into one group ledger
Approvals for rent changes and big bills
Every action logged with user and time

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A national RealMake rollout

Start with one region, then extend across the Kingdom

Group workshop

We agree regions, roles, approval rules and reports with group management.

First region

One region, usually Riyadh or Jeddah, goes live first as the pilot.

Data per region

Leases, Ejar references and cheques for each region are cleaned and loaded.

Regional training

Consultants train teams in Riyadh or Jeddah, with online sessions elsewhere.

Phased go-live

Remaining regions go live in turn, each with focused support in its first month.

Ongoing care

Remote support from Bengaluru covers all regions during the Saudi working week.

Leasing and owner care in Saudi Arabia

Across the Kingdom, the Real Estate General Authority regulates property, leases are registered on Ejar, and brokers or managers marketing units for owners need a FAL licence. RealMake keeps Ejar references and FAL details for every region in one place. Invoices carry the Arabic fields ZATCA requires and show VAT at 15% where it applies. FATOORA phase 2 is moving in waves, and wave 25 covers VAT-subject revenue above SAR 187,500 in any year from 2022 to 2025, with integration due by 1 February 2027. Ownership in Makkah is restricted for non-Saudis, so owner records there are kept with care.

Ejar references tracked for every region

FAL details held for managing offices

Arabic ZATCA fields on each invoice

Wave 25 integration due 1 February 2027

Why Saudi property groups use RealMake

RealMake gives regional teams the tools to act and gives group leaders one view of the Kingdom. Symake, with 200+ projects delivered, rolls it out region by region with training in Riyadh, Jeddah or online.

✓ Regional branches under one ledger

✓ Ejar and FAL details on file

✓ Cheque tracking by region

✓ Approval rules for key decisions

✓ Single statements for owners

✓ Phased regional rollout

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200+ Projects Delivered

Connect every region of your Saudi Arabia portfolio

Share the regions and unit counts you manage, and we will outline a phased RealMake plan for your group.

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Frequently Asked Questions

Can RealMake report by region across Saudi Arabia?

Yes. Each region is set as a branch with its own reports. Group finance sees totals across the Kingdom, and regional managers see their own figures.

Which region should start first?

Most groups start with their largest region, often Riyadh or Jeddah. Other regions follow once the pilot has run a full rent cycle.

Can our Makkah units be part of the same system?

Yes. Makkah units sit in the same ledger. Training for staff there runs in Jeddah or online, since non-Muslims cannot enter the city.

How does RealMake track Ejar across regions?

Each lease holds its Ejar reference and dates. A report by region lists leases without a reference so local teams can complete them.

Is FATOORA integration covered?

Invoices carry ZATCA's Arabic fields and VAT where it applies. If your group falls in wave 25, integration is due by 1 February 2027, and we plan the setup around that date.

Do you have staff based in the Kingdom?

No. Symake works from Bengaluru, India. Consultants fly in for workshops and go-live, and support is remote during hours that overlap the Saudi week.

Can a company tenant in Riyadh and Dammam be billed together?

Yes. A corporate account can hold leases in several regions, and invoices can be issued per region or combined, depending on the contract.

Who approves rent changes?

Approval rules are set by your group. Rent changes above a set limit can be routed to group management before they reach the tenant.