CRM & Property Management in Madinah

CRM & Property Management in Madinah using RealMake helps landlords and managers keep up with visitor peaks and growing residential districts, from tenant files and Ejar leases to cheques, repairs and owner statements.

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Where CRM & Property Management in Madinah makes a difference

200+ Real Estate Teams

What you get

Seasonal lets near the Haram on one screen
Annual leases in Quba and Sultanah tracked
Training in Jeddah, Riyadh or online

Where CRM & Property Management in Madinah makes a difference

Madinah has two rental markets running at once. Apartments in the Central Haram area fill quickly around Ramadan and the Hajj and Umrah seasons, then quieten. Meanwhile, family districts such as Quba, Sultanah and Al Aziziyah keep growing, and Knowledge Economic City adds new homes for long-term tenants. A manager who handles both needs short contracts and annual leases in the same system. RealMake lets you see which units are on seasonal terms, which are on yearly leases, and what each owner is owed. Workshops for Madinah teams are held in Jeddah, Riyadh or online.

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Daily leasing work, organized in RealMake

Tenant, lease and owner tasks for Madinah teams

Unit register

Each apartment and villa has a record with its owner, furnishing, current tenant and lease status.

Lease records

Contracts hold rent, term, deposit and the Ejar reference, with the signed file attached to the record.

Instalment plans

Annual rent can be split into instalments, each with a due date, a reminder and a payment status.

Cheque follow-up

Post-dated cheques are listed by deposit date, and returned cheques create a task for the collector.

Fault reports

Tenant faults are logged, assigned to a technician and closed with the cost and the time taken.

Peak planning

Plan which Haram-area units are held for seasonal terms and which stay on yearly contracts.

Renewal offers

Leases close to expiry are listed with the current rent, the offered rent and the tenant response.

Owner ledger

Every owner has a ledger of rent in, costs out and payments made, ready for a statement at any time.

Lead capture

Enquiries for free units arrive from portals, calls and WhatsApp and are assigned to a leasing agent.

Two rental rhythms, one Madinah ledger

Seasonal and annual rentals behave differently, but owners want one answer about their money. RealMake posts every stay and every instalment into the same ledger. A short contract near the Haram and a three-year lease in Knowledge Economic City both feed the owner statement. Managers can compare income by season and by district, and plan repairs for the weeks when demand is low.

Seasonal stays and leases share a ledger
Income compared by district and season
Repairs timed for quieter weeks
One statement per owner each month

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Our Madinah rollout, step by step

Six steps, timed around the visitor seasons

Discovery call

We review your buildings, owners and current tools in an online call.

Data mapping

Tenant lists, leases, Ejar references and cheques are checked and mapped to RealMake fields.

Configuration

Seasonal and annual contract rules, charges and statements are set up for your portfolio.

Team training

Sessions run in Jeddah, Riyadh or online, with short guides for each role.

Launch

Go-live is scheduled outside Ramadan and the main pilgrim weeks to keep pressure low.

Support

Remote support in English continues from Bengaluru during your working week.

Leasing and owner care in Madinah

Madinah landlords work under the national framework. The Real Estate General Authority sets the rules, leases are registered on Ejar, and agents who market units for owners hold a FAL licence. RealMake keeps the Ejar number and dates on every lease and records the FAL number of the managing office. Where VAT at 15% applies to a fee or lease, invoices show it with the Arabic fields ZATCA requires. FATOORA phase 2 is rolling out in waves, and businesses in wave 25, with VAT-subject revenue above SAR 187,500 in any year from 2022 to 2025, need to integrate by 1 February 2027.

Ejar dates kept on each lease record

FAL number of the managing office on file

VAT at 15% shown only where it applies

Integration planned for the wave 25 deadline

Why Madinah owners rely on RealMake

RealMake gives managers one place for seasonal stays and yearly leases. Symake has delivered 200+ projects and plans each launch around your calendar, with training outside the busiest weeks.

✓ Seasonal and annual terms together

✓ Ejar references on every contract

✓ Cheque lists by deposit date

✓ Repair jobs with cost tracking

✓ Owner ledgers ready on demand

✓ Remote support in English

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Built for Real Estate

Organize your Madinah rentals before the next peak

Send us your unit list and we will show how RealMake handles both seasonal and annual tenants.

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Frequently Asked Questions

Where are training sessions held for Madinah clients?

Workshops for Madinah teams run in Jeddah, Riyadh or online. Recorded sessions and short role guides help staff who join after the main training.

Can RealMake handle seasonal lets near the Haram and annual leases in Quba?

Yes. Each unit can follow a seasonal or annual contract type, and both feed the same owner ledger and the same monthly reports.

Will our Knowledge Economic City units need a separate setup?

No. They are added as another building or community with their own charges and templates, inside the same RealMake system.

How does RealMake help with arrears?

Overdue instalments appear on a collections list by tenant and building. Reminders can be sent, and each follow-up is logged against the tenant record.

Can owners get statements monthly and also at the end of a season?

Yes. Statements can be produced for any period, so an owner can receive a monthly summary and a season-end statement from the same ledger.

Does RealMake connect to the Ejar platform?

RealMake keeps the Ejar contract reference and dates on each lease. Registration itself is completed on Ejar, and staff record the reference once it is issued.

What language is the system in?

RealMake screens, training and support are in English. Invoices and receipts for Madinah tenants include the Arabic fields ZATCA requires.

Can maintenance vendors be tracked?

Yes. Each vendor has a record, jobs are assigned to them, and their bills are linked to the job and charged to the correct owner.