CRM & Property Management in Abu Dhabi

CRM & Property Management in Abu Dhabi on RealMake keeps tenant files, Tawtheeq contract details, cheque schedules and repair jobs together, so your leasing desk can handle renewals under the 2026 rent freeze without side spreadsheets.

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How CRM & Property Management in Abu Dhabi runs on RealMake

200+ Real Estate Teams

What you get

Tawtheeq contract number stored on every lease
Renewal screen that respects the 2026 rent freeze
Owner statements for island and mainland portfolios

How CRM & Property Management in Abu Dhabi runs on RealMake

Abu Dhabi landlords manage a mix of island towers, older city blocks and villa compounds, and each one has its own renewal rhythm. On Al Reem Island a single tower can hold hundreds of leases that end in different months, while a Khalifa City compound may have a handful of families on long contracts. RealMake gives every unit a timeline: the Tawtheeq contract number, the rent schedule, each cheque, every repair and each notice sent. Because renewals in 2026 fall under the announced rent freeze, the renewal screen keeps the current rent and flags any change for a manager to check first. Owners on Saadiyat or Yas Island get a monthly statement that shows rent received, costs and the balance paid to them.

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What your Abu Dhabi leasing team gets

Tenant, owner and unit records in one place

Tenant files

Emirates ID copy, contacts, family details and lease history sit on one tenant record that any authorized staff member can open.

Lease register

Every active, expiring and ended lease is listed with its Tawtheeq reference, term dates, rent and deposit amount.

Cheque tracking

Post-dated cheques are logged by number, bank and due date, then marked deposited, cleared or bounced as the bank replies.

Repair requests

Tenants raise a job, the coordinator assigns a technician, and the unit history shows the visit, the parts used and the cost.

Renewal alerts

The team sees leases ending in the next few months and can send renewal offers well before the end date arrives.

Owner accounts

Each owner has a ledger of rent in, costs out and payouts, ready to share as a statement at month end.

Service charges

Community and building charges are split across units and billed to owners with clear due dates and reminders.

Vacancy view

Empty units, notice periods and handover dates show on one board so marketing can start before a unit falls vacant.

Move-out checks

Inspection notes and photos at move-out are compared with the move-in report before the deposit is settled.

From signed lease to owner payout

A lease in RealMake does more than hold dates. Once the contract is signed and registered on Tawtheeq, the system builds the rent schedule, lists the cheques you expect and reminds the accounts team when each one is due for deposit. Repair costs charged to the owner flow into the owner ledger, and the month-end statement is ready without copying figures across files.

Rent schedule built from the signed lease terms
Cheque due list for the accounts team each week
Owner charges posted straight to the ledger
Month-end statement with no copy and paste

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Our setup path for Abu Dhabi portfolios

Six steps from first workshop to a live leasing desk

Discovery

Consultants fly in from Bengaluru to map your buildings, lease types and owner reporting needs with your team.

Unit import

Towers, floors, villas and units are loaded with their current tenants, rents and contract end dates.

Lease migration

Active leases come across with Tawtheeq numbers, cheque lists and deposits so nothing restarts from zero.

Owner setup

Owner records, bank details and fee rules are added so statements calculate correctly from the first month.

Training

Leasing, accounts and maintenance staff learn the screens they use, in English, at your Abu Dhabi office or online.

Go-live

The team switches to RealMake on a set date and our remote support covers the first renewal cycle closely.

Leasing and owner care in Abu Dhabi

Tenancy contracts in Abu Dhabi are registered on Tawtheeq, and the Abu Dhabi Real Estate Centre (ADREC) sets the wider rules for the market. RealMake keeps the Tawtheeq reference with each lease so you can find it during a dispute or a renewal. The rent freeze on renewals announced for 2026 means renewal offers should carry the current rent, and the system warns staff before any increase is saved. VAT is 5% in the UAE, and charges you mark as taxable are billed with VAT. E-invoicing starts on 1 January 2027 for businesses with revenue of AED 50 million or more, with others following on 1 July 2027.

Tawtheeq reference kept with each tenancy contract

Rent increase warning during the 2026 renewal freeze

VAT 5% on charges you mark as taxable

Ready for UAE e-invoicing from January or July 2027

Why Abu Dhabi landlords move to RealMake

Most leasing teams start with a spreadsheet per building and a folder of cheque copies. RealMake replaces both with one record per unit, so renewals, repairs and owner reports draw on the same facts.

✓ One record per unit and tenant

✓ Cheque status visible to accounts

✓ Renewal list ready months ahead

✓ Repair history kept per unit

✓ Owner ledger updated as rent lands

✓ English training on site or online

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Why Abu Dhabi landlords move to RealMake

Built for Real Estate

Bring your Abu Dhabi leases into one system

Share your portfolio size and we will show how RealMake handles your renewals and owner statements.

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Frequently Asked Questions

Does RealMake keep the Tawtheeq contract number for each lease?

Yes. Each lease has a field for the Tawtheeq registration reference, and it appears on the tenant record, the renewal screen and any lease report you export for an owner or for your legal adviser.

How does the system handle the 2026 rent freeze on Abu Dhabi renewals?

Renewal offers start from the current rent. If a staff member tries to save a higher figure, RealMake shows a warning and asks a manager to approve, so your team follows the freeze that was announced for 2026.

Can we manage both island towers and Khalifa City villas?

Yes. You set up each community, tower or villa compound as its own project, and the same lease, cheque and repair features apply. Reports can be filtered by community or combined for the whole portfolio.

Can owners see their own statement each month?

Owners receive a statement that lists rent collected, repair and service costs, management fees and the amount paid out. Your team reviews it first, then shares it by email or through the owner view.

How are bounced cheques recorded?

When the bank returns a cheque, staff mark it as bounced, add the reason and set a follow-up task. The tenant balance updates at once and the owner statement shows the shortfall until it is settled.

Do your consultants come to Abu Dhabi?

Yes. Symake works from Bengaluru, and consultants fly in for discovery workshops, training and go-live. Day-to-day support is remote, and India's working hours overlap most of the UAE working day.

Can maintenance contractors update jobs themselves?

Contractors can be given limited access to see the jobs assigned to them, add notes and photos, and close the work. They cannot see rent, tenant balances or owner details.

Is the system in Arabic?

Training and support are in English, and the screens are set up in English. Tenant and owner names can be stored as they appear on Emirates ID or passport copies.